HRNF Reliability Snapshot

How reliably does your organisation negotiate?

This short questionnaire looks at how your organisation handles significant negotiations, from diagnosis to capitalisation. It describes organisational practices, not individual skills: there are no right or wrong answers.

Think of the negotiations that matter most in your current role, with clients, suppliers, partners, institutions or internal stakeholders. Answer for the organisation or unit you know best.

The Snapshot gives an indicative profile. It is not the Negotiation Reliability Diagnostic and it is not a validated assessment. Your answers stay in your browser: nothing is sent or stored.

01Diagnosis

1. Before a significant negotiation, we assess what is at stake, including the cost of not reaching an agreement.
2. Negotiators receive a clear mandate, including what they may decide alone and when they must escalate.

02Preparation

3. Negotiation teams prepare together, with defined roles and agreed scenarios.
4. Information on the counterpart and on past negotiations with them is gathered systematically before we meet.

03Negotiation

5. At the table, our negotiators work to understand the other party’s interests, not only its positions.
6. Before closing, we check that both sides share the same understanding of what has been agreed.

04Implementation

7. The people who will have to deliver an agreement are involved before it is signed.
8. When difficulties arise after signature, there is an agreed way to address them with the other party.

05Evaluation

9. After a significant negotiation, we review both the outcome and the process in a structured debrief.
10. We compare the results obtained with the objectives set before the negotiation.

06Capitalisation

11. Lessons from past negotiations are recorded in a form that others can find and use.
12. What we learn from one negotiation changes how we prepare the next one.
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